This Privacy Policy explains exactly what personal information Mostpaly collects when you use the platform, why we collect it, how it is used, who it may be shared with, and what rights you have over your own data as a player in Pakistan.
Our Commitments to You
Mostpaly does not collect personal data for the sake of it. Every piece of information we ask for has a clear, specific purpose — account verification, payment processing, support, or security. We don't collect what we don't need.
Mostpaly does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Full stop. Your data exists within Mostpaly's systems to serve you, not to generate income from advertisers.
Payment details processed through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard are handled via encrypted channels. Mostpaly does not retain full card numbers or wallet PINs on its own servers at any point.
Mostpaly applies defined retention periods to all personal data categories. When data is no longer required for the purpose it was collected — and no legal obligation requires us to hold it — it is deleted or anonymised.
You have the right to request a copy of your personal data held by Mostpaly, ask for corrections, and in some cases request deletion. These rights can be exercised at any time by contacting Mostpaly support directly.
Mostpaly sends promotional messages only to players who have opted in. You can update your communication preferences in your account settings or by asking support at any time. Self-excluded players are removed from all marketing lists immediately.
Mostpaly operates an online betting and gaming platform serving players across Pakistan. This Privacy Policy explains how Mostpaly collects, uses, stores and protects the personal information you provide when you register, deposit, place bets, use the VIP Club, access support, or otherwise interact with any part of the platform.
By creating a Mostpaly account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described here. This Policy should be read alongside the Mostpaly Terms and Conditions, which govern the overall relationship between you and the platform.
Mostpaly takes the privacy of Pakistani players seriously. This isn't a document designed to confuse you — it's written to give you a clear, honest picture of what happens with your data from the moment you register to the point your account is closed. If anything in this Policy is unclear, you can contact Mostpaly support at any time for a plain-language explanation.
Scope: This Privacy Policy covers all personal data collected through the Mostpaly website, mobile browser interface, and any direct communication channels including live chat, email and support requests. It applies to all registered players accessing Mostpaly from Pakistan.
Mostpaly collects personal information in two ways: information you provide directly, and information that is automatically generated when you use the platform.
The personal data Mostpaly collects is used for the following specific purposes:
No Automated Decision-Making: Mostpaly does not make significant decisions about your account — such as permanent suspension — based solely on automated processing without human review. Automated systems flag activity; human review confirms action.
Mostpaly processes your personal data on the following legal grounds:
Mostpaly does not sell your personal data. We share data with third parties only in the following limited, specific circumstances:
When you make a deposit or withdrawal, the necessary payment details are shared with the relevant payment network — Easypaisa, JazzCash, NayaPay, SadaPay, your bank for IBFT transfers, or your card issuer for Visa/Mastercard transactions. These processors are bound by their own privacy and security standards and use your information solely to process the transaction.
Where Mostpaly uses a third-party identity verification service to confirm CNIC authenticity or age, the minimum required data is shared with that provider for that specific purpose. Verification providers are contractually prohibited from using your data for any other purpose.
Mostpaly may be required to disclose personal data to law enforcement, regulatory authorities, or courts where we receive a lawful request to do so. We will always seek to limit the data shared to what is strictly required by the legal request.
In cases of suspected serious fraud, account information may be shared with fraud prevention agencies or other platforms to prevent ongoing harm. Any such sharing is proportionate, documented and subject to internal review.
No Third-Party Marketing: Mostpaly does not share your personal data with third-party advertisers, marketing networks, or data brokers for the purpose of targeting you with advertising from other services. Your data stays within Mostpaly's operational ecosystem.
Mostpaly uses cookies and similar local storage technologies to operate the platform, maintain your login session, remember your preferences, and gather usage analytics. Here's a breakdown of what Mostpaly uses and why:
These are strictly necessary for the platform to function. They manage your login session, maintain your betting cart, and process transactions. Without them, Mostpaly cannot operate. You cannot opt out of essential cookies while using the platform.
These remember your settings — such as display preferences and language — so you don't have to reset them each visit. They are enabled by default but can be cleared through your browser settings.
Mostpaly uses aggregated analytics data to understand how the platform is used — which pages are visited most, where players encounter friction, and how long sessions typically last. This data is anonymised before analysis and is not used to build individual profiles for advertising purposes.
Most browsers allow you to view, block and delete cookies through their privacy or security settings. Blocking essential cookies will prevent you from logging in or using the platform. Clearing cookies logs you out of your current Mostpaly session. For instructions specific to your browser, use your browser's help section.
Mostpaly retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law. The table below shows retention periods for the main data categories held by Mostpaly.
After the applicable retention period, data is securely deleted or irreversibly anonymised. Legal obligations may require extended retention in specific circumstances, in which case affected players are notified where practicable.
Mostpaly applies technical and organisational measures proportionate to the risks associated with processing your personal data. No system is completely impenetrable, but Mostpaly takes the following concrete steps to protect your information:
If You Suspect a Breach: If you believe your Mostpaly account has been accessed without your authorisation, contact support immediately. Mostpaly will lock the account pending investigation and assist you in securing it. Do not share your OTP or password with anyone, including people claiming to be Mostpaly staff.
As a Mostpaly player, you have the following rights regarding your personal data. To exercise any of them, contact Mostpaly support with your account details and the specific request. Mostpaly aims to respond to all data rights requests within 30 days.
You can request a copy of the personal data Mostpaly holds about you. Mostpaly will provide this in a readable format, free of charge, within 30 days of a verified request.
If your personal data held by Mostpaly is inaccurate or incomplete, you can request that it be corrected. Identity-sensitive corrections — such as name or CNIC number changes — require verification documentation.
You can request deletion of personal data that is no longer necessary for the purpose it was collected. Note that data subject to legal retention obligations — such as transaction records — cannot be deleted before the applicable retention period ends.
In certain circumstances — such as while a dispute is being resolved — you can request that Mostpaly restricts how your data is used without deleting it.
You can request your personal data in a machine-readable format — such as a CSV or JSON file — so that it can be transferred to another service if you choose.
Where Mostpaly processes your data based on consent — such as marketing communications — you can withdraw that consent at any time through your account settings or by contacting support. Withdrawal does not affect processing that occurred before the withdrawal.
Mostpaly is a platform exclusively for adults aged 18 and above. Mostpaly does not knowingly collect personal data from anyone under the age of 18. If you believe a minor has accessed or registered on Mostpaly, please report this to support@mostpaly.biz immediately.
Upon confirmation that an account holder is under 18, Mostpaly will close the account immediately, delete the personal data associated with it to the extent permissible under law, and refund any real-money deposits made — minus any bonus amounts that were credited. Mostpaly takes underage access seriously and implements age verification measures as part of its standard onboarding process to prevent it.
Mostpaly sends promotional content — including bonus offers, free bet notifications, VIP updates, and platform announcements — via SMS and push notifications to your registered mobile number, where you have opted in to receive these communications.
Your opt-in preference is captured at registration and can be updated at any time through the communications section of your Mostpaly account settings, or by contacting support directly. Opting out of marketing communications does not affect transactional messages — such as deposit confirmations, withdrawal notifications, OTP codes and security alerts, which are sent regardless of marketing preferences as they are essential to platform operation.
Players who are on a self-exclusion period are removed from all marketing distribution lists immediately and automatically when the exclusion is applied. No promotional content is sent to self-excluded players for the duration of their exclusion period.
No Spam: Mostpaly does not send marketing messages at unreasonable frequency. If you find you're receiving too many messages, adjust your preferences in account settings or contact support. Your preferences will be updated within 24 hours.
Mostpaly may update this Privacy Policy from time to time. When material changes are made — changes that affect how your data is used, what data is collected, or your rights — Mostpaly will notify registered players via their registered contact information at least 7 days before the changes take effect.
Minor updates such as clarifications, corrections to typos, or non-substantive rewording may be made without prior notice. The "Last Updated" date at the top of this page always reflects the current version. Continuing to use Mostpaly after an updated Privacy Policy takes effect constitutes acceptance of the revised terms. If you do not agree with the updated Policy, you should request account closure before the effective date.
Older versions of the Privacy Policy can be requested from Mostpaly support if needed for reference purposes.
If you have a question about this Privacy Policy, want to exercise a data right, or need to report a privacy concern, please contact Mostpaly's support team. We're available 24 hours a day, 7 days a week.
The full rules governing your Mostpaly account — betting, deposits, withdrawals, bonuses, VIP Club and account conduct.
Read TermsSet deposit limits, cooling-off periods and self-exclusion through Mostpaly's responsible gaming tools — available to all players, any time.
Responsible GamingFull details on Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments at Mostpaly — limits, fees and processing times.
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